‘Treating Customers Fairly’ Policy in South Africa
As part of our series of posts on Consumer Protection, this post looks at the ‘Treating Customers Fairly’ (TCF) initiative which is being implemented in South Africa to ensure…
‘Suitability and Appropriateness’ Policies in India
As we move towards a financial market with increasing product complexity, information disclosures alone will not lead to improved customer outcomes.
Directed credit: Our response to Nair Committee
The Committee to Re-examine the Existing Classification and Suggest Revised Guidelines with regard to Priority Sector Lending Classification and related Issues chaired by Shri. M.V. Nair (the Nair Committee)…
Evolution of Consumer Protection Laws in India – Part 2
In our series of posts on Consumer Protection, this post represents the second part in a two part series that charts out the historical evolution of the various sources…