Consumer Grievance Redress in Financial Disputes in India
This post provides an overview of the financial consumer grievance redress system in India and highlights the issues that make it less effective and less consumer-friendly
Managed Care: Linking Health Care with Health Insurance
In this post, we examine the concept of managed care and attempt to understand its relevance in the Indian context.
Our Response to the Report by the Committee of Experts on Non-Personal Data Governance Framework, December 2020
In this blog post, we present our comments to the Report by the Committee of Experts on Non-Personal Data Governance Framework, December 2020
State of Financial Inclusion in Rural Tamil Nadu: Notes from the Field
In this blog post, we summarise the results from survey conducted to understand the challenges faced by rural households’ in accessing and using formal financial services
Proposing a Framework to Document Exclusion in Direct Benefit Transfers
In this blog post, we propose a framework that can be used to document the various axes of exclusion in DBT against the broad policy context
Impact of Information Disclosure on Consumer Behaviour: Case of AT1 Bonds
This paper report results from an experimental study that examines the impact of information disclosure on consumers’ purchase decision of a high-risk financial product
Assam Crisis Brings to Fore Protracted Regulatory Issues in Tackling Borrower Debt Stress
Reports of growing debt stress among microfinance borrowers in Assam follows a similar path as those in AP. In this post we analysis this issue and provide possible solutions