In this paper, we characterise the National Health Insurance system of Israel, its universal public healthcare system, as one which has adopted managed competition and achieved remarkable outcomes. We…
In this post, we find that the distribution of net worth is skewed as there is a higher concentration of households with lower levels of net worth. It is…
This report studies the BNPL market in India to understand
the costs customers can incur in using them based on (i) analysing publicly available information,
(ii) recording experiences of using BNPL…
This blog post summarises literature regarding users who are most likely to face difficulties in using digital payments, and some design principles and best practices that could simplify digital…
Our recently concluded State of Exclusion study finds that payment failures during the back-end processing of a Direct Benefit Transfer (DBT) payment are a significant concern. In this blog…
