Does moratorium affect loan repayment behaviour?
. In this paper, we use an unanticipated announcement of lockdown to curb the spread of Covid-19 in India on March 25th 2020 to estimate the impact of moratorium…
The financial lives of platform workers: A diaries study in Bengaluru, India
The study explores the financial lives of platform workers and finding answers to the following questions: do platform workers face volatility in their income and expenses, and how much…
A customer-centric framework to implement data protection in financial services
Dvara Research, with the Data Security Council of India (DSCI), co-developed two privacy handbooks directed at FSPs in the insurance and banking sector. The handbooks help FSPs implement data…
How mental models interplay with consent: Unpacking challenges to informed consent
This blog is about a behavioural study conducted jointly by Dvara Research and Final Mile to uncover mental models that may nudge customers to disengage with consent screens.
Are Fraud-awareness Campaigns Effective? Measuring the effectiveness of fraud-awareness campaigns and proposing recommendations for enhancing it
This study presents the design of an Outcome Based Survey crafted to evaluate the effect that UPI-fraud-awareness campaigns have in reducing individuals’ propensity to engage with fraudulent communication.