How Utkarsh Microfinance handles Customer Grievance

On a recent visit to MFIs working in eastern Uttar Pradesh, we chanced upon some great innovations and field practices, which are clearly taking customer focus to the next…

Unconditional Cash Transfers – What does research say?

As the government plans to transfer 29 benefits (pensions, scholarships, fuel subsidies etc.) through the direct cash transfer scheme, we look at what research tells us about unconditional cash…

IFMR Rural Channels launches Thenaaru KGFS

Close on the heels of launching its fourth KGFS, IFMR Rural Channels launched its fifth KGFS yesterday – Thenaaru Kshetriya Gramin Financial Services (KGFS) which would be serving the…

Financial Engineering for Low Income Households

IIM Ahmedabad recently interviewed Bindu Ananth and Nachiket Mor for their publication ‘The Efficient Frontier’. The publication was recently rebranded to mark the institute’s Golden Jubilee year.

IFMR Rural Channels launches Vellaru KGFS

IFMR Rural Channels launched its fourth KGFS – Vellaru Kshetriya Gramin Financial Services to serve Ariyalur, Perambalur and Cuddalore districts of Tamil Nadu.

IFMR Rural Finance appoints Facilitator for NPS-Lite distribution

Given the important role pensions play in the financial well-being of households, NPS-Lite, a pension plan geared towards economically disadvantaged populations, is crucial to achieving complete financial inclusion.

Why small is not beautiful when it comes to savings?

A recent article in the Economist notes approvingly about the growing phenomenon of Village Savings and Loans Association (VSLA) as a means for low-income clients to save securely and…