Towards designing UPI services for constrained users
This blog post summarises literature regarding users who are most likely to face difficulties in using digital payments, and some design principles and best practices that could simplify digital…
Digital consumer credit in India – time to take a close look
Dvara Research, in partnership with CGAP, co-organized a round table on customer risks in the digital lending space. Here is the proceedings
Our Response to the White Paper on Strategy for National Open Digital Ecosystems
In this blog post, we present our comments to the White Paper on Strategy for National Open Digital Ecosystems in response to the call for comments by MeitY
An Analysis of ‘Harm’ defined under the draft Personal Data Protection Bill, 2018
Examining the definition and usage of the term “harm” in India’s draft Personal Data Protection Bill 2018.
Defining “Harm” in the digital ecosystem
Harms facing users in the digital ecosystem that players in the Indian ecosystem must contemplate in order to build appropriate safeguards